Shipping policy

 

DELIVERY

•Local Delivery (1-2 business day)

Free local delivery for orders over HKD 1,500 or 6 bottles 
(Hong Kong Island , Kowloon and New Territories)
Orders less than $1,500 HKD100 charges apply
Delivery time : Monday - Sunday 10am - 9pm
Same day delivery service by request

•Macau Delivery (2-3 business day)

We offer free delivery within Macau on orders over HKD $5000 , or HKD $250 delivery charge will apply

•Monthly Taiwan Temperature Control Consolidated Shipment

For information please email Hello@vwinehk.com

•International Delivery

International shipping is selected countries . Our courier partner is DHL , transit time normally takes between 1-3 business days not including custom clearance process .

•Custom Clearance

For overseas delivery, please kindly check with local authority on import regulation and tax rates. Any taxes, duties and transportation risk will be borne by your side. In the rare event that if you fail to pay the taxes or provide all the necessary documents before the clearance deadline, we will not be held responsible and the wines will be destroyed by destination customs. There will be no refund or exchange.